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01 / DIAGNOSE

Find the Leaks Before You Spend on Fixes.

every engagement starts here — a private diagnostic that maps where your store is quietly losing revenue, ranked by what's worth fixing first.

WHAT IT IS

A Revenue Audit, Not a Design Critique.

we read the store the way a buyer moves through it — and the way the money actually flows behind it.

SOLACE://DIAGNOSE

Most founder-led stores don't have a traffic problem. They have a leak problem — demand shows up, then drips out through a vague homepage, a thin product page, a heavy checkout, or a retention layer that never got built.

The Snapshot is a fixed-scope read of the whole machine: storefront, offer, conversion path, and lifecycle. We pull session data, walk the buy path on real devices, and pressure-test the offer against what's actually selling.

You leave with a Leak Map — a ranked list of where revenue is escaping, why it matters, and the exact order we'd fix it in. No retainer required to get it.

HOW IT RUNS

Four Passes Across the Whole Machine.

SOLACE://METHOD
01

Intake & data pull

we connect analytics, look at your real numbers, and learn what you've already tried — so the audit is grounded in your store, not a template.

02

The buyer walk

we move through the funnel on mobile and desktop like a first-time customer, marking every point of friction, doubt, or drop-off.

03

Offer & economics

we look at pricing, bundles, AOV logic, and margin to see whether the offer itself is doing its job or quietly capping growth.

04

The leak map

everything gets ranked by revenue at stake and effort to fix, then handed back as a prioritized plan you own outright.

WHAT YOU GET

Everything Handed Back, Documented.

SOLACE://OUTPUT
01

Ranked leak map

a prioritized list of the leaks, scored by revenue impact and fix order.

02

Annotated buy-path walk

screen-by-screen notes on where customers hesitate, doubt, or leave.

03

Offer read

a clear take on pricing, bundles, and AOV — what to keep, cut, or restructure.

04

Fix sequence

the exact order we'd implement, so the first move pays for the rest.

// BUILD WITH US

Send Your Store for Review.

a few quick prompts — we come back with where the money is leaking and what to build first.

SOLACE://BUILD_WITH_US

// solace intake — answer each prompt, press enter to continue

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